The ask
Amazon needed large-scale digital creative production support for Prime Day, one of the biggest and most operationally demanding events in retail. Requests from advertisers came in well beyond forecasted volume, across multiple marketplaces at once, on a schedule with no room to slip. The mandate was blunt: absorb the surge without growing the team, and never drop Amazon's own quality bar to do it.
The approach
We ran it as a production system, not a queue of one-off requests. Work was distributed across the team using a standardized creative workflow, so output stayed consistent whether an asset was headed to the US, UK, or a European marketplace. A continuous QA pass checked every deliverable against Amazon's brand and creative guidelines before it shipped. Close collaboration with Amazon's stakeholders meant priorities could shift in real time without breaking the schedule. The output itself was platform-native: placements like the Fire TV feature rotator, built to the actual UI components campaigns would live in, localized across North America and Europe for a roster of international entertainment and streaming advertisers.
Why it matters
The number that matters most here isn't the volume. It's the 100% next to it. Anyone can produce more assets by lowering the bar or missing dates when things get busy. Holding both, at 640+ projects in two months with zero missed deadlines and zero added headcount, is the actual proof of a production system rather than a production team.
The path to launch
- 01 Demand surge
- 02 Standardized workflow & workload distribution
- 03 Platform-native creative build per market
- 04 Continuous QA against Amazon guidelines
- 05 Real-time reprioritization with Amazon stakeholders
- 06 100% on-time delivery
Outcome
- 640+ Creative projects delivered during Prime Day
- 100% On-time delivery, zero missed deadlines